Shipping Policy
Effective Date: January 7, 2025
At RichBina, we are committed to providing fast, reliable, and affordable shipping services to ensure your orders arrive in perfect condition and on time. This Shipping Policy outlines the shipping methods available, shipping costs, and delivery timeframes.
1. Introduction
This Shipping Policy applies to all orders placed on richbina.com. By placing an order, you agree to the terms and conditions outlined in this policy. We offer various shipping options to ensure that our products are delivered to customers quickly and safely.
2. Domestic Shipping (Germany)
- Shipping Options: We offer multiple shipping options within Germany, including standard and express delivery.
- Standard Shipping: Our standard shipping typically takes 3-5 business days for delivery.
- Express Shipping: For faster delivery, we offer express shipping, which takes 1-2 business days.
- Shipping Costs: Shipping costs are calculated based on the size, weight, and destination of your order. Costs will be displayed at checkout.
- Free Shipping: We offer free standard shipping on orders over €50 within Germany.
3. International Shipping
We offer international shipping to a wide range of countries. International orders are processed the same way as domestic orders, with different shipping options and timeframes based on the destination.
- Countries We Ship To: RichBina currently ships to the European Union (EU) and various other international locations. Please check the shipping page on our website for a full list of supported countries.
- Shipping Methods: We offer both standard and expedited shipping options. Expedited shipping may incur additional charges.
- International Shipping Costs: The cost of international shipping is calculated based on the weight and destination of the order. You will be able to see the shipping charges before completing your purchase.
4. Delivery Timeframes
- Domestic Deliveries: Orders placed within Germany are generally delivered within 3-5 business days, depending on the shipping method selected.
- International Deliveries: International shipping times vary depending on the destination country. Standard international shipping can take 7-21 business days, while expedited shipping typically takes 5-10 business days.
- Delays: While we strive to meet delivery timeframes, occasional delays may occur due to customs processing or unforeseen circumstances. Please allow additional time for international orders.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.
6. Shipping Restrictions
Certain products may be restricted from being shipped to specific countries due to local laws or regulations. If any products in your order are restricted from being shipped to your location, we will notify you, and your order may be adjusted or canceled.
7. Address Accuracy
It is crucial that you provide the correct shipping address when placing an order. RichBina is not responsible for delays or lost packages due to incorrect or incomplete address information. Please double-check your address at checkout to avoid any issues.
8. Shipping and Handling Fees
Shipping fees are calculated based on the weight, size, and destination of the order. Fees are clearly displayed at checkout, so you are aware of any additional charges before completing your purchase.
9. Packaging
We take great care in packaging your order to ensure that it arrives safely. We use high-quality materials to protect your items during transit.
10. Contact Us
If you have any questions or concerns about our shipping policies, please feel free to reach out to our customer service team:
RichBina
Bayreuther Strasse 99,
Reutlingen Achalm, Germany
Phone: 071 45 20 54
Email: info@richbina.com
Website: richbina.com